Customer register

Customer information

Kane handles all customer information in complete confidence. Customer data will not be disclosed to any third party. Kane Records undertakes to comply with the confidentiality obligation of the personal register.

Exchange and return conditions

The private customer has a 14-day exchange and return right in accordance with the Finnish Consumer Protection Act. Include the following information with the return: your name, address and phone number, bank account number and a copy of Kane's order confirmation Return address: Kane Records Resiinaraitti 4 as 30, 20100 Turku We do not accept returns more than 14 days after delivery. Once the return is approved, the money will be returned directly to your account after receiving and processing the return.

Problem situations in transport and regarding defective products

If you have any questions, please call Kane directly on tel. 050 565 0087 If the product has been lost during transport, damaged or the wrong product has been delivered to the customer, the customer must report the error immediately to the address or by mail: Kane Records, Liisankatu 12, 20810 Turku Notification of error delivery or defective product must be made within 14 days of receiving the product. If the package is damaged in the mail, the product must be immediately complained to the mail.